Reaching out to clients doesn’t have to be complicated. That’s why we put together a full library of customizable email scripts designed for every stage of the client relationship, whether you’re connecting with prospects, onboarding new clients, re-engaging current ones, or setting up special events and gift shops.

With these scripts, you’ll always have the right words to kickstart conversations, build stronger client relationships, and showcase the value of branded shops.

Prospect Clients

1. Hi [Client Name],
   I wanted to introduce you to something new I think your team will love. I’ve built a branded shop for your business here: [Insert Link].
   
   It’s a no-cost, no-obligation way to see how your brand could look in an online catalog. Imagine employees, customers, or event attendees being able to order directly – without forms, back-and-forth, or inventory headaches.
   
   Would you be open to a quick call to explore how this could support your upcoming events?

2. Hi [Client Name],
   I know branded merch projects can be time-consuming, so I set up a live shop for you: [Insert Link].
   
   Think of it as a modern alternative to catalogs—ready-to-order gear with your logo, no minimums, and fulfillment handled automatically. It’s designed to save time while giving your brand a polished presence.
   
   Take a look and let me know what you think!
   
3. Hi [Client Name],
   I wanted to share something new that will make ordering your branded items easier than ever. I’ve set up a custom merch store just for your business: [Insert Link].
   
   Your store includes everything from apparel to accessories, all decorated with your logo and brand. Orders can be placed in seconds, and since there are no minimums, your team can order what they need, when they need it.
   
   This gives you the flexibility to handle one-off orders, bulk purchases, or even recurring needs—without any back-and-forth or extra paperwork.
   
   Take a look and let me know what you think!

New Clients

1. Hi [Client Name],
   We’re excited to get your shop live! Your branded store is ready here: [Insert Link].
   
   Share it with your team, try a test order, and see how easy it is to use. If you’d like to add or swap products, just let me know.

2. Hi [Client Name],
   Your online shop is up and running! [Insert Link]
   
   This is your one-stop spot for branded gear. Feel free to share it with employees or use it as a tool for upcoming campaigns.
   
   What’s the first event or project you’d like to use it for?
   
3. Hi [Client Name],
   Great news: your branded shop is ready to go! [Insert Link]
   
   This is a flexible solution you can use year-round for employees, events, and giveaways. Let’s schedule a quick check-in to walk through it together and answer any questions.

Current Clients

1. Hi [Client Name],
   I wanted to remind you that your branded shop is always live and ready: [Insert Link].
   
   This time of year, many clients refresh their shops with seasonal products or gift ideas. Would you like me to add a holiday collection for you?
   
2. Hi [Client Name],
   I noticed you’ve had some recent orders through your shop. That’s fantastic!
   
   If you’re planning upcoming events or campaigns, we can create a new catalog to keep things fresh. Would you like me to add some options?

3. Hi [Client Name],
   Your shop is still live, and it can be a powerful tool for ongoing needs. Some clients use it for employee onboarding, team gifts, or fundraising campaigns.
   
   Do you have any upcoming initiatives we could align your shop with?

4. Hi [Client Name],
   As a token of appreciation, I’ve set up a complimentary branded store for your business: [Insert Link].
   
   It’s stocked with logo gear and accessories, making it easy for you and your team to place orders anytime. No fees, no minimums—just a simple, convenient way to keep your brand top of mind.
   
   I hope this makes things easier for you, and I’d love to hear your feedback.

Special Events

1. Hi [Client Name],
   I know you’ve got [Event] coming up. To make things easier, I created a custom shop just for it: [Insert Link].
   
   Your team and attendees can order directly, so you don’t have to manage sizes, payments, or deliveries.

2. Hi [Client Name],
   With [Event] around the corner, I set up a branded shop for you: [Insert Link].
   
   It’s an easy way for attendees or staff to grab what they need—without extra work on your side.
   
3. Hi [Client Name],
   For [Event], I created this branded shop: [Insert Link].
   
   You can share it right away with employees, volunteers, or attendees. It’s free, quick, and ensures everyone gets what they want.

Gifting a Shop

1. Hi [Client Name],
   As a thank-you for your business, I’ve created a free branded shop for you: [Insert Link].
   
   It’s a simple way to give your team access to company gear whenever they need it.
   
2. Hi [Client Name],
   No strings attached—I built a custom shop for your brand: [Insert Link].
   
   It’s free, easy to share, and keeps your branded merch organized in one place.
   
3. Hi [Client Name],
   I’ve set up a complimentary shop for your brand: [Insert Link].
   
   This way, you’ll always have a professional, branded catalog at your fingertips—whether it’s for staff, clients, or events.

Mix & Max Wholesale™

1. Hi [Client Name],
   I wanted to share a new option that gives you more flexibility on order dates for large orders. You can now place bulk orders with turnaround times of just a few days.
   
   A few more key benefits:
   – Order discounts start automatically at just 10 items
   – Combine any mix of products, sizes, and designs for discounts
   
   Even if a project comes in late, you’ll know we have you covered. Let’s talk about how express wholesale can support your upcoming events or campaigns.
   
2. Hi [Client Name],
   Good news—wholesale merch orders just got easier. I can now help you turn around bulk projects fast, with discounts starting at just 10 items and the flexibility to mix products, sizes, and designs.
   
   If a last-minute need pops up, I’ve got you covered.
   
3. Hi [Client Name],
   Just a quick update – our new Mix & Max Wholesale™ means you never have to worry about missing a deadline for bulk merch.
   
   – Discounts at 10+ items
   – Combine products, sizes, and designs in the same order to qualify for discounts
   – Fast fulfillment, even on short timelines
   
   Think of it as a safety net for those last-minute requests. I’ll make sure your brand always looks prepared.

Unsure where to start when offering businesses their new webstore? Begin with the clients you already know and trust—you’ll be surprised how smoothly those conversations can go! Here’s a sample email script you can use:

Hi [Client Name],

I’ve created a custom branded webstore just for you! Check it out here: [Insert Link]. It’s stocked with your logo gear and accessories, and best of all—it’s completely free for you to use. No setup fees, no minimum orders, and no extra hassle.

Think of it as my way of saying thanks for your continued business. Let me know if you have any questions or if there’s anything you’d like to tweak. I hope you and your team enjoy this easy, convenient way to order all your branded items!

It’s that easy! Give it a try and let us know how it goes!